Hotel De La Poste - French Quarter, A Renaissance Hotel New Orleans, New Orleans - Reviews, Room Options & Prices 2025

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About the Hotel

316 Chartres Street, New Orleans, Louisiana, United States of America, 70130

Hotel De La Poste - French Quarter, A Renaissance Hotel, a 4-star boutique property in the heart of the French Quarter, features courtyard-style architecture preserving New Orleans' essence. The 97-room property offers an outdoor courtyard pool, complimentary exercise equipment access, and 24-hour concierge service.

Premium Room Amenities

The Renaissance's newly renovated rooms boast premium bedding and pillow menus. Each accommodation includes air conditioning, minibars, and flat-screen TVs with cable channels, while select rooms feature private balconies overlooking the French Quarter.

Creole Dining Experience

SoBou restaurant, created by the Commander's Family, serves Louisiana street food on small plates - the Creole equivalent of Tapas. The breakfast menu includes vegetable frittata and full Riverboat breakfast options.

Pool and Business

The heated outdoor pool maintains 85 degrees year-round and operates from 6:00 AM to 10:00 PM. Hotel De La Poste provides business center access and wireless internet throughout the property.

Quarter Location Benefits

Located 0.5 miles from Bourbon Street and 0.5 miles from Jackson Square, the hotel offers easy access to the Mercedes-Benz Superdome and Ernest N. Morial Convention Center. The property sits 9.5 miles from New Orleans Lakefront and 1 miles from Union Station.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom King Suite

Max:

2 persons

28 m²

Shower

Coffee machine

room details

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One-Bedroom Suite

Max:

2 persons

34 m²

Shower

Coffee machine

room details

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King Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

New Orleans1000 ft

Airports

New Orleans Lakefront (NEW) 7.8 mi

Louis Armstrong New Orleans International (MSY) 14.4 mi

Train

Union Station5000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

USD 49 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking property
Free Wi-Fi
Paid off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Paid valet parking
Housekeeping
Dry cleaning

Dining

Restaurant

Children

Cribs

Spa & Leisure

Outdoor heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace

Room features

Air conditioning
Sitting area
Ironing facilities

Media

Flat-screen TV

Location

316 Chartres Street, New Orleans, Louisiana, United States of America, 70130

Map view

316 Chartres Street, New Orleans, Louisiana, United States of America, 70130

City landmarks

Museums

The National WWII Museum

4700 ft

from Esplanade Ave to Royal St

Frenchmen Street

3200 ft

Canal St to Esplanade Ave

French Quarter

2600 ft

New Orleans

Bourbon Street

2500 ft

Aquarium

Audubon Aquarium of the Americas

2300 ft

Museums

New Orleans Jazz Museum

4300 ft

Cemetery

St Louis Cemetery No 1

3000 ft

Parks

Louis Armstrong Park

4300 ft

800 Decatur St

Cafe du Monde beignets

2100 ft

Mall

New Orleans Riverwalk Shopping Center

2900 ft

1500 Sugar Bowl Dr

Mercedes-Benz Superdome

1.1 mi

Museums

Ogden Museum of Southern Art

4400 ft

Parks

Lafayette Square

3100 ft

419 Decatur St

Jean Lafitte National Historical Park and Preserve

2900 ft

Museums

Louisiana Children's Museum

4200 ft

Museums

New Orleans Historic Voodoo Museum

2700 ft

Events

Morial Convention Center

4500 ft

Fountains

Spanish Plaza

3300 ft

Gallery

Contemporary Arts Center

4200 ft

726 St Peter St

Preservation Hall

5100 ft

Nearby

Parks

Jackson Square

1800 ft

Church

Saint Louis Cathedral

1600 ft

Market

French Market

1800 ft

Museums

Cabildo

1400 ft

Zoo

Audubon Butterfly Garden and Insectarium

1600 ft

Shopping Area

Canal Place

1400 ft

Museums

The Presbytere

1700 ft

Museums

Museum of Death

1400 ft

Museums

The Historic New Orleans Collection

400 ft

Museums

New Orleans Pharmacy Museum

800 ft

Restaurants

Oceana Grill

900 ft

739 Conti Street

SoBou

100 ft

310 Chartres St

Cafe Fleur De Lis

100 ft

307 Chartres St

Acme Oyster House

1100 ft

724 Iberville Street

Laura's Candies

200 ft

331 Chartres St

Kingfish

300 ft

337 Chartres Street

The Governor Seafood & Oyster Bar

200 ft

301 Chartres St

Green Goddess

600 ft

307 Exchange Pl

Mr. Ed's Oyster Bar & Fish House

500 ft

512 Bienville St Closest to Decatur

Salon Restaurant

500 ft

622 Conti St

Carousel Bar

800 ft

214 Royal Street

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.6

Location

9.2

Service

6.2

Dining

6.8

4/5 based on 1246 reviews

#114 of 176 hotels in New Orleans based on Tripadvisor

James

United States of America, March 2025

6.0/10

My stay at Hotel De La Poste was overall enjoyable, thanks to its excellent location in the heart of the French Quarter and friendly staff. While I found the room a bit worn and in need of some TLC, the beautiful courtyard and engaging bar area made up for it. The responsive service from Mei at the front desk added a personal touch to my experience. I'd recommend this hotel for anyone wanting to be in the center of it all, but potential guests should be aware of the room condition issues before booking. 😊

Rooms

6.0

The room had some wood and cabinet damage and dirty countertops, which detracted from my experience.

Service

8.0

The staff, particularly Mei at the front desk, was attentive and accommodating, enhancing my stay significantly.

Location

10.0

The hotel is perfectly situated near Bourbon Street and many attractions, making it easy to explore the vibrant area.

Dining

7.0

Although I didn't dine in the restaurant, the engaging bar and the beautiful courtyard were highlights for relaxation.

Facilities

7.0

The pool area and upper deck lounge were nice amenities, providing great spots to unwind.

Kenneth

United States of America, November 2024

5.8/10

My stay at Hotel De La Poste was a mix of highs and lows. The staff were friendly and attentive, and the location in the heart of the French Quarter made it easy to explore. However, the room cleanliness and overall service could use some improvement, especially during busy times. Overall, it had a charming vibe but left me wanting better consistency.

Rooms

7.0

The room design was unique, but I found cleanliness lacking, which detracted from the experience. I enjoyed having a patio that overlooked the beautiful courtyard, but some noise from the street was noticeable.

Service

7.0

The staff were generally responsive and helpful, but there were moments of confusion, especially during check-in. While I appreciated the extra effort to accommodate my requests, the execution fell short at times.

Location

9.0

Being in the French Quarter allowed easy access to many attractions and nightlife, yet it felt slightly removed from the noise of Bourbon Street, which was nice.

Dining

6.0

I had a mixed experience in the hotel's restaurant; while some food options were good, the service was surprisingly slow, leading me to dine elsewhere.

Facilities

7.0

The amenities offered were decent, but the pool area felt small and could use some enhancements. I did enjoy the courtyard layout, which provided a nice ambience.

Terry

United States of America, November 2024

5.8/10

I found the hotel's prime location in the French Quarter a real highlight during my stay, making it easy to explore local attractions. However, the room I received did show noticeable signs of wear and tear, which detracted from the overall experience. The staff, while polite, did not provide the level of personalized service I expected for a hotel at this price point.

Rooms

5.0

My room had several marks from previous guests, which made it feel less clean and fresh. I expected a more luxurious experience, particularly given the price I paid.

Service

6.0

While the staff were friendly, I did not feel they provided the warm, welcoming service that I anticipated. It felt more transactional than personal.

Location

9.0

The location was fantastic, allowing me to walk to many key spots in the French Quarter easily. I enjoyed being close to the action without the noise of Bourbon Street.

Dining

7.0

I had a fair experience with the breakfast, which could have been better. However, the restaurant overall had great offerings that I appreciated.

Facilities

6.0

While the hotel had some nice features, like a beautiful courtyard, other aspects felt outdated and cramped.

Rudy

United States of America, November 2024

5.6/10

I had a mixed experience at Hotel De La Poste, where the location in the heart of the French Quarter was undoubtedly a highlight. However, the service was inconsistent, with several frustrating issues during check-in and my stay. While the restaurant SoBou served delicious food, my room had cleanliness problems that detracted from my overall satisfaction.

Rooms

5.0

The room I stayed in was poorly maintained with dirty walls and minimal amenities. I was disappointed with the lack of blankets and the outdated furnishings. It seemed like the rooms could use a thorough upgrade.

Service

5.0

Some staff members were friendly, but I encountered significant communication issues. There were miscommunications regarding room upgrades and check-ins, which left me feeling frustrated. I also found room service to be slow and inattentive.

Location

9.0

The hotel's location was fantastic, allowing easy access to key attractions in the French Quarter. I loved being close enough to explore without being in the middle of loud nightlife.

Dining

8.0

Dining at SoBou was a great experience, with high-quality dishes that showcased local cuisine. I enjoyed the vibrant atmosphere of the restaurant during my meals.

Facilities

5.0

The facilities, while promising, fell short in terms of upkeep. The pool area was small, and other common areas were not as clean as I expected from a hotel of this caliber.

Carlos

United States of America, October 2024

6.2/10

My stay at Hotel De La Poste wasn't all smooth sailing. The location in the heart of the French Quarter was fantastic, making it easy to explore the area. However, the room I checked into had issues: it was quite cramped, and there was a strong perfume smell. Plus, the noise insulation was poor, allowing me to hear everything from the neighboring room. The staff were friendly and responsive, which helped ease some of my frustrations.

Rooms

5.0

I found the rooms to be on the small side, and even though I was offered another room, it still showed several signs of wear and tear.

Service

5.0

While many staff members were pleasant and helpful, there were distinct lapses in service that made the experience frustrating, especially with delayed requests.

Location

9.0

The location was superb, right in the heart of the French Quarter, allowing for easy access to many attractions and the local nightlife.

Dining

6.0

I had some challenges with room service and found the dining options to be somewhat limited after certain hours, but the food at the restaurant was generally good.

Facilities

5.0

The amenities were decent, but the state of the hotel showed its age, and cleanliness could have been better.